New York City, 14 January 2019: The Report "Intelligent Virtual Assistant Market [By Technology (Text-Based,
Speech Recognition, Text-To-Speech-Based, Others); By Type (Rule-based,
Conversational AI-Based); By Service (Customer Service, Marketing
Assistant); By End-User (Healthcare, Education, Retail, BFSI,
Government, Others); By Region]: Market Size & Forecast, 2017 – 2026". According to a new research
published by Polaris Market Research, the Intelligent Virtual Assistant market
is anticipated to reach over USD 21,523.6 million by 2026.
In 2017, the BFSI
segment dominated the global market, in terms of revenue. North America is
expected to be the leading contributor to the global market revenue during the
forecast period.
The growing need to improve
customer service, streamline enterprise communication, and increase
productivity has boosted the adoption of intelligent virtual assistants. The
rising penetration of mobile devices, and integration of virtual assistants
with smart home appliances further support the growth of this market.
Additionally, the increasing demand of intelligent virtual assistants from
small and medium enterprises has supported market growth over the years.
Increasing investments by vendors in technological advancements coupled with
growing need to improve customer experience would accelerate the adoption of
intelligent virtual assistants. However, lack of awareness is expected to
hinder market growth. Growing demand from emerging economies is expected to
provide numerous growth opportunities in the coming years.
Browse Research Report On Intelligent Virtual Assistant Market Analysis:
https://www.polarismarketresearch.com/industry-analysis/intelligent-virtual-assistant-market
Browse Research Report On Intelligent Virtual Assistant Market Analysis:
https://www.polarismarketresearch.com/industry-analysis/intelligent-virtual-assistant-market
North America Intelligent Virtual Assistants Market By Service, 2017 - 2026
The use of digital assistants and bots is expected to increase in the coming years. Computer programs in the form of bots simulate conversation with users through chat windows and voice calls. They have the ability to perform a number of different automated tasks such as scheduling meetings, managing finances, and others. They also assist in successful use of unified communication tools. These bots could be used as an automated attendant monitoring the interactions and offering instructions to users.
Intelligent virtual assistants are
gradually replacing traditional interactive voice response systems. Use of
intelligent virtual assistants is proving effective by enhancing customer and
brand experience, and providing a consumer-friendly environment. The virtual
assistants also offer a platform for convenient communication within businesses
through voice, text, and other channels.
North America generated the highest
revenue in the market in 2017, and is expected to lead the global market
throughout the forecast period. The presence of established telecom and cloud
infrastructure in this region, and growing trend of BYOD drive the market
growth in the region. The growing demand of mobile devices, and technological
advancements further support market growth in the region. Asia-Pacific is
expected to grow at the highest CAGR during the forecast period owing to
growing demand of virtual assistant technologies in the developing countries of
the region.
The end-users in intelligent
virtual assistant market include healthcare, education, retail, BFSI,
government, and others. In 2017, the BFSI segment accounted for the highest
market share owing to increasing need to offer enhanced customer services, and
improve productivity. The demand for intelligent virtual assistants has
increased from organizations operating in this sector to improve workforce
collaboration, client interaction, and reduce costs.
The well-known companies profiled
in the report include Apple Inc., Microsoft Corporation, Google, Nuance
Communications, IBM Corporation, Oracle Corporation, IntelliResponse Systems
Inc., Speaktoit Inc., CodeBaby Corporation, Next IT Corporation, Intel
Corporation, and Clara Labs among others. These companies launch new products
and collaborate with other market leaders to innovate and launch new products
to meet the increasing needs and requirements of consumers.
Access Press Release of Research Report By Polaris Market Research:
https://www.polarismarketresearch.com/press-releases/global-intelligent-virtual-assistant-iva-market
Access Press Release of Research Report By Polaris Market Research:
https://www.polarismarketresearch.com/press-releases/global-intelligent-virtual-assistant-iva-market
About
us Polaris Market Research
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market research and consulting company. We provide unmatched quality of
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information on innovative technologies, high growth markets, emerging business
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